Last Updated: January 2026

X599 Terms and Conditions — Your Rights & Responsibilities

Please read these terms carefully before using x599. All information regarding accounts, bonuses, payments, and responsible gaming is clearly outlined here.

Account

Registration & Verification Policy

Bonus

Wagering & Bonus Rules

Payment

Deposit & Withdrawal Policy

Gaming

Fair Play & RNG Policy

Security

Data & Account Security

Responsibility

Responsible Gaming Policy

Last Revised: 1 January 2026

Important: By registering or using x599's services, you are deemed to have fully accepted these terms and conditions. Please read them in full before getting started.

1General Terms

These terms and conditions form a legal agreement between x599 (hereinafter referred to as the "Platform" or "we") and any user of x599 ("you" or "member"). By visiting the x599 website, creating an account, or using any of our services, you agree to these terms.

X599 is an internationally licensed online gaming platform committed to providing gaming services in a fair, transparent, and responsible environment. These terms may be updated from time to time — members will be notified of any significant changes.

These terms are provided in Bengali so all members can understand them easily. In the event of any ambiguity, FAQ or reach out to our support team.

2Account Rules

Register

Registering an account on x599 requires accurate and complete information. Accounts created with false or incorrect details may be suspended at any time and any balance may be forfeited.

  • Each person may only register one account.
  • Creating multiple accounts from the same IP address or device is strictly prohibited.
  • You must verify your email address or phone number to complete registration.
  • KYC (Know Your Customer) verification must be completed before making a withdrawal.

Account Security

Keeping your account password confidential is your responsibility. x599 will never ask for your password via email or chat. If you notice any unusual activity on your account, contact support immediately.

KYC Verification

X599 verifies member identities in accordance with regulatory requirements. A copy of your national ID or passport may be required for your first withdrawal or for transactions above a certain amount. Withdrawals will be held until this process is completed.

3Age Restrictions & Eligibility

No one under the age of 18 is permitted to use x599. If a member is identified as a minor, the account will be closed immediately and the balance forfeited.

You must be 18 years of age or older to use x599. It is your sole responsibility to ensure that online gaming is legally permitted in your area. x599 accepts no liability in this regard.

4Deposit Policy

Deposits on x599 can be made via mobile banking, e-wallets, bank transfer, and cryptocurrency. All deposits are processed by x599 with no additional charges.

  • Minimum deposit: BDT 100 via mobile banking and wallets.
  • Deposits must be made only from a payment account registered in your own name.
  • The use of third-party payment methods is strictly prohibited.
  • We strongly advise against using credit card loans or borrowed funds for deposits.

5Withdrawal Policy

Withdrawals on x599 are typically processed within 3–5 minutes for mobile banking and 1–24 hours for bank transfers. The following conditions apply to all withdrawals:

  • Withdrawals will not be processed until KYC verification is complete.
  • The applicable wagering requirements must be met before any withdrawal can be made from the bonus balance.
  • X599 may temporarily place a hold on withdrawals in cases of suspicious transactions.
  • Withdrawals must be made using the same method used for the deposit, wherever possible.
  • Minimum withdrawal amount: BDT 500.

If your withdrawal is taking unusually long to process, please contact the support team. x599 is committed to completing withdrawals as quickly as possible.

6Bonuses & Promotions

X599 offers a variety of bonuses — including welcome bonuses, reload bonuses, free spins, and cashback. Each bonus has its own terms, which are clearly displayed at the time of claiming.

Wagering Requirements

  • A specified wagering multiple must be met before any bonus funds can be withdrawn.
  • The wagering multiplier is typically 20x to 40x — as specified in each individual offer.
  • Not all games contribute equally toward wagering requirements — see the bonus page for full details.
  • Claiming a bonus is entirely optional — you can make a deposit without accepting a bonus at any time.

Bonus Abuse

If anyone attempts to abuse the bonus system — for example, by creating multiple accounts, providing false information, or using coordinated betting strategies — x599 reserves the right to cancel their bonus and close their account.

Before claiming a bonus, take a moment to review its wagering requirements. x599 always displays this information clearly and transparently.

7Gaming Policy

All games on x599 run on certified Random Number Generator (RNG) technology. The outcome of every spin, deal, or event is entirely random and independent of any previous or future results.

  • The RTP (Return to Player) for every game is publicly disclosed.
  • If a result is voided due to a technical error, the wager will be refunded.
  • If a disconnection occurs during a Live Casino game, the outcome will be determined based on x599's server-side records.

8Prohibited Activities

The following activities are strictly prohibited on x599. Any violation will result in immediate account closure and forfeiture of balance:

  • Creating or operating multiple accounts.
  • Registering with a false identity or using someone else's personal information.
  • Collusion or coordinated betting with the intent to abuse the bonus system.
  • Using software bots or automated systems to play.
  • Using a third-party payment method for deposits or withdrawals.
  • Intentionally exploiting technical vulnerabilities in the platform.
  • Money laundering or any other illegal financial activity.

9Privacy

X599 takes the protection of your personal information seriously. Data we collect is used solely for service delivery, KYC verification, and legal compliance. Your information is never sold to third parties.

The full Privacy Policy is available separately. To learn more, please visit our Privacy Policy Visit the page.

10Responsible Gaming

X599 is a place for entertainment, not addiction. We want every member to play in a healthy, balanced way. To support that, we provide the following tools:

  • Deposit Limit: Set your own daily, weekly, or monthly limits.
  • Session Limits: Decide in advance how long you will play.
  • Cooling-off: Temporarily suspend your account for a set period.
  • Self-Exclusion: Deactivate your account for an extended period.

For more information Responsible Gaming Visit the page.

11Account Closure

Members may request account closure at any time. The account will be closed once all pending withdrawals have been processed. x599 may also close an account in the following circumstances:

  • In cases of Terms & Conditions violations.
  • Upon evidence of fraud or fraudulent activity.
  • If KYC verification fails.
  • At the direction of a legal authority.

Prior to account closure, you will be informed of the reason and any outstanding balance will be settled — except in cases of terms violations.

12Changes Policy

X599 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via their registered email or a platform notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about the Terms & Conditions, our support team is always ready to help. the FAQ page visit us or contact us via live chat.

Our support team is available 24/7 for any complaints or questions regarding the Terms & Conditions. Contact us directly via Live Chat.

About the Terms & Conditions Frequently Asked Questions

If the wagering requirements are not completed within the valid period, the bonus balance will be automatically forfeited. However, any cash winnings earned from the bonus that have been separated into your cash balance will remain intact. x599 keeps your cash balance and bonus balance separate for exactly this reason.

Yes, having multiple accounts under the same identity is a clear violation of x599's Terms & Conditions. All accounts will be closed and any bonus balance will be forfeited. If you'd like to recover access to an existing account, please contact our support team.

Typically, a clear photo of your National ID (NID), passport, or driving licence is required. A bank statement or utility bill may be requested for address verification. x599 uses this information solely for identity verification purposes and does not share it with third parties.

Yes, for significant changes, a notice will be sent to your registered email address and a banner or pop-up notification will be displayed on the platform. For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.

Ready? Join x599

You've read the Terms & Conditions — now it's time to get started. Register and enjoy a safe, entertaining gaming experience.

বাংলা